Open-access Health work organization in the context of digital transformations: a comparative perspective between Brazil and Portugal

The objective of the study was to analyze the guidelines for organizing work with the inclusion of digital technologies in the health sector, as presented in official documents from Brazil and Portugal. The document review, conducted in May 2024, included documents from the year 2011 onwards, resulting in 11 documents from Portugal and ten from Brazil. The findings indicate similarities in the regulatory frameworks of the two countries, including the process of semantic interoperability of information systems, electronic health record systems, the use of telehealth to support health and management decisions, and the promotion of electronic prescriptions. The differences are related to the definition of the support network for the implementation of technologies, as well as the use of artificial intelligence for epidemiological surveillance and triage and screening consultations in teledermatology within primary care units in Portugal. In Brazil, notable aspects include the institutionalization of the Digital Health Secretariat within the Ministry of Health and the establishment of the Digital Basic Health Unit in the context of Primary Health Care. By revealing the use of technologies to support practices, a thorough analysis of the documents can contribute to the implementation of public policies and to a democratic and inclusive digital transformation in both countries.

Keywords:
health work; digital health; digital health strategies; health policies; documentary research

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