Open-access Challenges and paradoxes of the return to work amidst the COVID-19 pandemic

The issue of planning and returning to work is a global concern. On May 29, the World Health Organization (WHO) held a virtual seminar on “return to work”1, a discussion that took place when several European countries began the process of relaxing physical and social distancing-following the stabilization and decline of the pandemic in the region-and gradually resuming economic activities. For such an endeavor, the WHO established the following criteria2:

  • 1) Surveillance must be strong, the number of cases must be declining and transmission controlled.

  • 2) The national health system must have the capacity to detect, isolate, test and treat all cases and track all contacts.

  • 3) Outbreak risks should be minimized in special environments, such as health facilities and nursing homes.

  • 4) Preventive measures should be implemented in workplaces, schools and other places where the movement of people is essential.

  • 5) The risks of importing the virus must be managed and controlled.

  • 6) Society must be fully informed, engaged and empowered to adhere to the new norms of social interaction.

As an example of this perspective, New York City started its reopening on June 8 according to parameters and indicators defined by the Centers for Disease Control and Prevention (CDC): decline in total hospitalizations, decrease in deaths, number of new hospitalization cases below the established limits, number of infirmary and ICU beds available, diagnostic testing capacity and ability to track contacts3), (4.

After ensuring the necessary conditions for recovering the health system, the step following closing the economy is the progressive resumption of activities.

When resuming activities, the supposed normality of daily life is sought. However, we are far from what would be a normal situation, on the contrary. This is a critical moment, given the risk of a new wave of the pandemic. It requires strong political and health leadership in favor of an action coordinated by different governmental and private sectors, based on a systemic view that includes the different spheres of life, at work and in society6), (7. Thus, going back to the example of New York, there was great concern on the safety of users of public transport, as 400 thousand workers were expected in the first of the four stages planned for resuming activities3.

The progressive resumption process requires robust organization and care, especially in the workplace, since, as observed during the pandemic, the conditions for carrying out essential activities can favor widespread viral transmission. Work situations with many people in close proximity or in contact with the public, spaces with poor ventilation, provide a high risk of transmission, as it happened in call centers8, slaughterhouses9 and oil and refining production plants10. It should also consider maintaining remote work when feasible and isolating people pertaining to risk groups. With more people at home, fewer workers will be circulating in public transport, reducing the circulation of the virus.

Within policies for resuming activities, one must deal with its conditions and planning: specific areas of the Occupational Safety and Health (OSH) community. The regulations, knowledge, and techniques already available in the field of OSH add to recent constructs produced in the search for protecting workers during the pandemic, serving as pillars for planning and implementing the return to work designed by companies and institutions7), (11.

According to the International Labor Organization (ILO), return to work must be considered and, later, implemented as a national public policy that coordinates and regulates actions in companies and institutions. It must be carefully studied, planned and organized as to mitigate risks and protect workers on their return7), (12.

For the ILO, national policies must address conventions and regulations to ensure workers’ rights, avoid discrimination, ensure the application of standards that guarantee decent work, the prevention of risks and safe working conditions regarding the current situation, including mental health issues. National prevention systems, as well as tripartite negotiating bodies, should promote social dialogue, favoring ample information for workers. To be effective, according to the ILO, coordinated action is needed, integrating different government sectors and involving representation from employers and workers7.

As for the companies, safe return to work depends on elaborating a careful plan, prepared by a skilled team, in which several aspects and criteria must be considered. Guided by the risk assessment of the various jobs, companies can define the stages of return, operations and/or services and how many and which workers must return12.

Measures must be implemented according to the hierarchy of controls: engineering and administrative controls, such as an adequate ventilation system, screens between workstations, rearrangement of space to maintain distance between workers, scheduling work teams, systematic cleaning of surfaces and environments, among others; use of protective equipment and training of workers5), (11), (12.

Workers must integrate and actively participate in preparing and implementing the return plan5), (11. They will be able to detect correct and/or flawed preventive measures and propose corrective measures, when necessary.

However, some practical experiences in progress show the difficulties and contradictions of conceiving a plan to implement return to work based on the recommendations of the control bodies12. How to prevent your employees from using public transport services? How to maintain the circulation of people in companies, using elevators in corporate buildings, for example, when distancing is recommended and limits the number of people5?

Besides, planning and implementing return policies in work environments that will require several safety protocols13 can put those involved in a contradictory situation, rendering it meaningless5. A recent article published in The New York Times highlighted some challenges and contradictions regarding the return to work in offices of American companies5. A question posed by a person responsible for implementing the face-to-face return of a North American corporation express this loss of meaning: if what justifies the presence of workers in corporate spaces is the need for collaboration, how to do it when keeping distance, avoiding close contact and wearing masks? Why bring workers back if collaboration is constrained by so many protocols?

This fundamental contradiction, associated with the uncertainties that will remain regarding safety and the risks in public transportation, materializes the current challenges for the OSH community. These aspects also evoke the need to assist and mitigate the associated psychosocial risks and mental health problems that may affect workers14. In fact, we are far from normal.

Finally, other countries, including Brazil, Mexico, India and Russia, are resuming economic activities without respecting the WHO protocols15), (16. The recent chaos observed in some Brazilian cities17 shows that, in the context of economic reopening, without observing the necessary premises, the problem will overcome work spaces, putting at risk not only the working population, but the population as a whole.

References

Edited by

  • *
    Editor-in-Chief of RBSO

Publication Dates

  • Publication in this collection
    13 July 2020
  • Date of issue
    2020
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