Open-access MISOGYNY AND HATE SPEECH: A netnographic study on WhatsApp

This study examines how hate speech against women manifests in open WhatsApp groups, based on an in-depth analysis of one group. The research adopts a netnographic approach, structured through a methodological pathway that includes the development of a theoretical framework; a documentary analysis of WhatsApp’s terms of service; artificial participant observation in open WhatsApp and Facebook groups; content analysis; and semi-structured interviews with experts. The analysis identifies behaviors ranging from dehumanization to incitement to violence, highlighting key characteristics of misogynistic discourse as well as the cultural and behavioral dynamics of participants. The findings reveal gaps in WhatsApp’s terms of service, expose misogyny, and demonstrate how hate speech reflects power relations and aims to subjugate women, harming democracy and human dignity.

Keywords
hate speech; misogyny; WhatsApp; digital platforms; cyberculture

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