@article{santos_camargo_lacerda_2020,  title={Evaluation of classification techniques for identifying fake reviews about products and services on the internet},  volume={27},  ISSN={0104-530X},  url={https://doi.org/10.1590/0104-530X4672-20},  DOI={10.1590/0104-530X4672-20},  number={4},  journal={Gestão & Produção},  publisher={Universidade Federal de São Carlos},  author={Santos, Andrey Schmidt dos and Camargo, Luis Felipe Riehs and Lacerda, Daniel Pacheco},  year={2020},  pages={e4672} }