TY  - JOUR 
T1  - Service Providers’ Willingness to Change as Innovation Inductor in Services: Validating a Scale
JO  - BAR - Brazilian Administration Review
A1  - Moreira, Marina Figueiredo
A1  - Guimarães, Tomás de Aquino
A1  - Philippe, Jean
SN  - 1807-7692
UL  - 10.1590/1807-7692bar2016160009
VL  - 13 
Y1  - 2016
PB  - Brasil 
ER  -