TY  - JOUR 
T1  - Customer Knowledge Management (CKM): Model Proposal and Evaluation in a Large Brazilian Higher Education Private Group
JO  - BBR. Brazilian Business Review
A1  - Miake, Alessandro Henrique de Souza
A1  - Carvalho, Rodrigo Baroni de
A1  - Pinto, Marcelo de Rezende
A1  - Graeml, Alexandre Reis
SN  - 1808-2386
UL  - 10.15728/bbr.2018.15.2.3
VL  - 15 
Y1  - 2018
PB  - Brasil 
ER  -