@article{riccio_2014,  title={Editorial},  volume={11},  ISSN={1807-1775},  url={https://doi.org/10.4301/S1807-17752014000300000},  DOI={10.4301/S1807-17752014000300000},  number={3},  journal={JISTEM - Journal of Information Systems and Technology Management},  publisher={TECSI Laboratório de Tecnologia e Sistemas de Informação - FEA/USP},  author={Riccio, Edson Luiz},  year={2014},  month={Sep},  pages={515–516} }