TY - JOUR T1 - A TWO-LEVEL MULTI-OBJECTIVE MODEL AND SIMULATED ANNEALING METAHEURISTIC FOR COST, CO2 EMISSION, AND CUSTOMER SATISFACTION OPTIMIZATION IN LAST-MILE DELIVERY JO - Pesquisa Operacional A1 - Rodriguez-Melquiades, José SN - 0101-7438 UL - 10.1590/0101-7438.2026.046.00 VL - 46 Y1 - 2026 PB - Brasil ER -