TY - JOUR T1 - World Café method integrated with QFD for obtaining the Voice of the Customer JO - Production A1 - Torres, Jair Gustavo de Mello A1 - Costa Neto, Pedro Luiz de Oliveira SN - 0103-6513 UL - 10.1590/0103-6513.20170097 VL - 28 Y1 - 2018 PB - Brasil ER -