 @article{santos_sant’anna_paim_2023,  title={Analysis of the work quality and productivity during the COVID-19 pandemic},  volume={33},  ISSN={0103-6513},  url={https://doi.org/10.1590/0103-6513.20220071},  DOI={10.1590/0103-6513.20220071},  journal={Production},  publisher={Associação Brasileira de Engenharia de Produção},  author={Santos, Carlos Jefferson de Melo and Sant’Anna, Ângelo Marcio Oliveira and Paim, Joilson Nascimento},  year={2023},  pages={e20220071} }