 @article{castillo-villagra_thoben_2024,  title={A conceptual framework for standardizing the "Deliver" process in the Mineral Supply Chain Upstream Segment},  volume={34},  ISSN={0103-6513},  url={https://doi.org/10.1590/0103-6513.20240001},  DOI={10.1590/0103-6513.20240001},  journal={Production},  publisher={Associação Brasileira de Engenharia de Produção},  author={Castillo-Villagra, Raúl Ignacio and Thoben, Klaus-Dieter},  year={2024},  pages={e20240001} }