@article{pires_cavaco_2014,  title={Communication between health professionals and patients:
               review of studies using the RIAS (Roter Interaction Analysis System)
               method},  volume={60},  ISSN={0104-4230},  url={https://doi.org/10.1590/1806-9282.60.02.014},  DOI={10.1590/1806-9282.60.02.014},  number={2},  journal={Revista da Associação Médica Brasileira},  publisher={Associação Médica Brasileira},  author={Pires, Carla M. and Cavaco, Afonso M.},  year={2014},  pages={156–172} }