@article{1999,  volume={28},  ISSN={0100-1965},  url={https://doi.org/10.1590/S0100-19651999000100016},  DOI={10.1590/S0100-19651999000100016},  number={1},  journal={Ciência da Informação},  publisher={IBICT},  year={1999},  month={Jan},  pages={103–104} }