@article{martin_gaidzinski_2014,  title={Creating and validating an instrument to identify the workload at an oncology and hematology outpatient service},  volume={12},  ISSN={1679-4508},  url={https://doi.org/10.1590/S1679-45082014AO2996},  DOI={10.1590/S1679-45082014AO2996},  number={3},  journal={einstein (São Paulo)},  publisher={Instituto Israelita de Ensino e Pesquisa Albert Einstein},  author={Martin, Lelia Gonçalves Rocha and Gaidzinski, Raquel Rapone},  year={2014},  month={Jul},  pages={323–329} }