TY  - JOUR 
T1  - The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail
JO  - BBR. Brazilian Business Review
A1  - Nagel, Mateus
A1  - Santos, Cristiane Pizzutti dos
SN  - 1808-2386
UL  - 10.15728/bbr.2017.14.5.4
VL  - 14 
Y1  - 2017
PB  - Brasil 
ER  -