@article{guerra_prochnow_trevizan_guido_2011,  title={Conflict in nursing management in the hospital context},  volume={19},  ISSN={0104-1169},  url={https://doi.org/10.1590/S0104-11692011000200019},  DOI={10.1590/S0104-11692011000200019},  number={2},  journal={Revista Latino-Americana de Enfermagem},  publisher={Escola de Enfermagem de Ribeirão Preto / Universidade de São Paulo},  author={Guerra, Soeli Teresinha and Prochnow, Adelina Giacomelli and Trevizan, Maria Auxiliadora and Guido, Laura de Azevedo},  year={2011},  month={Mar},  pages={362–369} }