@article{ferreira_silva júnior_arrigotti_neves_rosa_2018,  title={Influences of the program for access and quality improvement in work processes in primary care},  volume={52},  ISSN={0080-6234},  url={https://doi.org/10.1590/S1980-220X2017046403407},  DOI={10.1590/S1980-220X2017046403407},  journal={Revista da Escola de Enfermagem da USP},  publisher={Universidade de São Paulo, Escola de Enfermagem},  author={Ferreira, Lucilene Renó and Silva Júnior, João Antônio da and Arrigotti, Thaís and Neves, Vanessa Ribeiro and Rosa, Anderson da Silva},  year={2018},  pages={e03407} }