 @article{ferreira_abbad_2013,  title={Training needs assessment: where we are and where we should go},  volume={10},  ISSN={1807-7692},  url={https://doi.org/10.1590/S1807-76922013000100006},  DOI={10.1590/S1807-76922013000100006},  number={1},  journal={BAR - Brazilian Administration Review},  publisher={ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração},  author={Ferreira, Rodrigo Rezende and Abbad, Gardênia},  year={2013},  month={Jan},  pages={77–99} }