@article{rodrigues_takahashi_prado_2021,  title={The use of social media in the B2B sales process: a meta synthesis},  volume={56},  ISSN={2531-0488},  url={https://doi.org/10.1108/RAUSP-02-2019-0024},  DOI={10.1108/RAUSP-02-2019-0024},  number={1},  journal={RAUSP Management Journal},  publisher={Universidade de São Paulo},  author={Rodrigues, Graziela Perretto and Takahashi, Adriana Roseli Wünsch and Prado, Paulo Henrique Muller Henrique},  year={2021},  month={Jan},  pages={9–23} }