@article{souza_oliveira_bremen_frazzon_2026,  title={The evolution of omnichannel fulfillment: from efficiency to AI-driven responsiveness},  volume={36},  ISSN={0103-6513},  url={https://doi.org/10.14488/1980-5411.20250102},  DOI={10.14488/1980-5411.20250102},  journal={Production},  publisher={Associação Brasileira de Engenharia de Produção},  author={Souza, Nicollas Luiz Schweitzer de and Oliveira, Bruna Rigon de and Bremen, Julia and Frazzon, Enzo Morosini},  year={2026},  pages={e20250102} }