@article{souza_oliveira_bremen_frazzon_2026, title={The evolution of omnichannel fulfillment: from efficiency to AI-driven responsiveness}, volume={36}, ISSN={0103-6513}, url={https://doi.org/10.14488/1980-5411.20250102}, DOI={10.14488/1980-5411.20250102}, journal={Production}, publisher={Associação Brasileira de Engenharia de Produção}, author={Souza, Nicollas Luiz Schweitzer de and Oliveira, Bruna Rigon de and Bremen, Julia and Frazzon, Enzo Morosini}, year={2026}, pages={e20250102} }