@article{lima-silva_sandim_magri_lotta_2020,  title={Street-level bureaucracy in the pandemic: the perception of frontline social workers on policy implementation},  volume={54},  ISSN={0034-7612},  url={https://doi.org/10.1590/0034-761220200529x},  DOI={10.1590/0034-761220200529x},  number={5},  journal={Revista de Administração Pública},  publisher={Fundação Getulio Vargas},  author={Lima-Silva, Fernanda and Sandim, Tatiana Lemos and Magri, Giordano Morangueira and Lotta, Gabriela},  year={2020},  month={Sep},  pages={1458–1471} }