@article{feldman_cunha_d'innocenzo_2013,  title={Validation of the process criteria for assessment of a hospital nursing service },  volume={21},  ISSN={0104-1169},  url={https://doi.org/10.1590/S0104-11692013000400003},  DOI={10.1590/S0104-11692013000400003},  number={4},  journal={Revista Latino-Americana de Enfermagem},  publisher={Escola de Enfermagem de Ribeirão Preto / Universidade de São Paulo},  author={Feldman, Liliane Bauer and Cunha, Isabel Cristina Kowal Olm and D'Innocenzo, Maria},  year={2013},  month={Jul},  pages={841–850} }