@article{rocha_lima_costa_sant’anna_angelis_2020,  title={The roles related to performance measurement systems use: a study based on clusters statistics analysis},  volume={27},  ISSN={0104-530X},  url={https://doi.org/10.1590/0104-530X2708-20},  DOI={10.1590/0104-530X2708-20},  number={4},  journal={Gestão & Produção},  publisher={Universidade Federal de São Carlos},  author={Rocha, Letícia Maoski and Lima, Edson Pinheiro de and Costa, Sérgio Eduardo Gouvêa da and Sant’Anna, Ângelo Márcio Oliveira and Angelis, Jannis Jan},  year={2020},  pages={e2708} }