@article{zouain_2009,  title={Palavras da diretora},  volume={43},  ISSN={0034-7612},  url={https://doi.org/10.1590/S0034-76122009000300001},  DOI={10.1590/S0034-76122009000300001},  number={3},  journal={Revista de Administração Pública},  publisher={Fundação Getulio Vargas},  author={Zouain, Deborah Moraes},  year={2009},  month={May},  pages={539–540} }