@article{starr_2005,  title={Changing agendas for operations management},  volume={12},  ISSN={0104-530X},  url={https://doi.org/10.1590/S0104-530X2005000300003},  DOI={10.1590/S0104-530X2005000300003},  number={3},  journal={Gestão & Produção},  publisher={Universidade Federal de São Carlos},  author={Starr, Martin K.},  year={2005},  month={Sep},  pages={317–321} }