TY - JOUR T1 - The Effect of Reactance on Satisfaction: A Study in the Context of Supplementary Health Care Systems JO - BBR. Brazilian Business Review A1 - Rafael, Diego Nogueira A1 - Lopes, Evandro Luiz SN - 1808-2386 UL - 10.15728/bbr.2019.16.2.1 VL - 16 Y1 - 2019 PB - Brasil ER -