@article{silva_costa_matos_2021,  title={MAPEANDO FENÔMENOS INTANGÍVEIS},  volume={20},  ISSN={1984-2201},  url={https://doi.org/10.4215/rm2021.e20010},  DOI={10.4215/rm2021.e20010},  journal={Mercator (Fortaleza)},  publisher={Universidade Federal do Ceará},  author={Silva, Leonardo Luiz Silveira da and Costa, Alfredo and Matos, Geraldo Magela},  year={2021},  pages={e20010} }