@article{fontes_menezes_borgato_luiz_2017,  title={Communicating bad news: an integrative review of the nursing literature},  volume={70},  ISSN={0034-7167},  url={https://doi.org/10.1590/0034-7167-2016-0143},  DOI={10.1590/0034-7167-2016-0143},  number={5},  journal={Revista Brasileira de Enfermagem},  publisher={Associação Brasileira de Enfermagem},  author={Fontes, Cassiana Mendes Bertoncello and Menezes, Daniele Vieira de and Borgato, Maria Helena and Luiz, Marcos Roberto},  year={2017},  month={Sep},  pages={1089–1095} }