TY - JOUR T1 - BALANCING AMBULANCE CREW WORKLOADS VIA A TIERED DISPATCH POLICY JO - Pesquisa Operacional A1 - Li, Xun A1 - Saydam, Cem SN - 0101-7438 UL - 10.1590/0101-7438.2016.036.03.0399 VL - 36 Y1 - 2016 PB - Brasil ER -