@article{barbosa_ferreira_cesário_mendes_2024,  title={Transformative Service Research and the role of service robots: a bibliometric analysis},  volume={31},  ISSN={0104-530X},  url={https://doi.org/10.1590/1806-9649-2024v31e11624},  DOI={10.1590/1806-9649-2024v31e11624},  journal={Gestão & Produção},  publisher={Universidade Federal de São Carlos},  author={Barbosa, Priscila Pasti and Ferreira, Felipe Facco Mendes and Cesário, Larissa Cayla and Mendes, Glauco Henrique de Souza},  year={2024},  pages={e11624} }