@article{coutinho_freitas_2021,  title={PUBLIC VALUE THROUGH TECHNOLOGIES DEVELOPED WITH OPEN GOVERNMENT DATA: THE LOVE SERENADE OPERATION CASE},  volume={22},  ISSN={1678-6971},  url={https://doi.org/10.1590/1678-6971/eRAMD210079},  DOI={10.1590/1678-6971/eRAMD210079},  number={6},  journal={RAM. Revista de Administração Mackenzie},  publisher={Editora Mackenzie; Universidade Presbiteriana Mackenzie},  author={COUTINHO, EDUARDO D. and FREITAS, ANGILBERTO S.},  year={2021},  pages={eRAMD210079} }