TY - JOUR T1 - Satisfaction and attitudinal responses: indirect effects of involvement and reputation JO - RAUSP Management Journal A1 - Fernandes, Aleixo A1 - Brandao, Marcelo Moll A1 - Lopes, Evandro Luiz A1 - Quevedo-Silva, Filipe SN - 2531-0488 UL - 10.1108/RAUSP-10-2018-0094 VL - 55 Y1 - 2020 PB - Brasil ER -