@article{toledo_lizarelli_santos_ishizaka_2018,  title={Statistical Thinking in quality improvement: use, difficulties and benefits of its implantation in industries of the Brazilian State of São Paulo},  volume={28},  ISSN={0103-6513},  url={https://doi.org/10.1590/0103-6513.20180062},  DOI={10.1590/0103-6513.20180062},  journal={Production},  publisher={Associação Brasileira de Engenharia de Produção},  author={Toledo, Jose Carlos de and Lizarelli, Fabiane Letícia and Santos, Adriana Barbosa dos and Ishizaka, Artur},  year={2018},  pages={e20180062} }