@article{beuren_teixeira_2014,  title={Evaluation of management control systems in a higher education institution with the performance management and control},  volume={11},  ISSN={1807-1775},  url={https://doi.org/10.4301/S1807-17752014000100010},  DOI={10.4301/S1807-17752014000100010},  number={1},  journal={JISTEM - Journal of Information Systems and Technology Management},  publisher={TECSI Laboratório de Tecnologia e Sistemas de Informação - FEA/USP},  author={Beuren, Ilse Maria and Teixeira, Silvio Aparecido},  year={2014},  month={Jan},  pages={169–192} }