@article{barbosa_rodello_pádua_2014,  title={Performance measurement of information technology governance in brazilian financial institutions},  volume={11},  ISSN={1807-1775},  url={https://doi.org/10.4301/S1807-17752014000200010},  DOI={10.4301/S1807-17752014000200010},  number={2},  journal={JISTEM - Journal of Information Systems and Technology Management},  publisher={TECSI Laboratório de Tecnologia e Sistemas de Informação - FEA/USP},  author={Barbosa, Sara C. Boni and Rodello, Ildeberto Aparecido and Pádua, Silvia Inês Dallavalle de},  year={2014},  month={May},  pages={397–414} }