@article{santos_oliveira_chaves_2021,  title={Are you getting full benefits from the use of Social Media? A review combining the concepts of Social Media, Social Capital and Knowledge Sharing},  volume={14},  ISSN={1983-4659},  url={https://doi.org/10.5902/1983465939226},  DOI={10.5902/1983465939226},  number={2},  journal={Revista de Administração da UFSM},  publisher={Universidade Federal de Santa Maria},  author={Santos, Rosangela Fritscher and Oliveira, Mirian and Chaves, Marcirio Silveira},  year={2021},  month={Apr},  pages={349–368} }