@article{de sordi_meireles_valentim_2012,  title={New technologies, old habits: automation without innovation},  volume={9},  ISSN={1807-7692},  url={https://doi.org/10.1590/S1807-76922012000100007},  DOI={10.1590/S1807-76922012000100007},  number={1},  journal={BAR - Brazilian Administration Review},  publisher={ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração},  author={De Sordi, José Osvaldo and Meireles, Manuel and Valentim, Marta Lígia Pomim},  year={2012},  month={Jan},  pages={110–126} }