@article{avrichir_2018,  title={An analysis of public-private partnership contractual incentives in Brazilian citizen service centers},  volume={52},  ISSN={0034-7612},  url={https://doi.org/10.1590/0034-761220170166},  DOI={10.1590/0034-761220170166},  number={6},  journal={Revista de Administração Pública},  publisher={Fundação Getulio Vargas},  author={Avrichir, André Schifnagel},  year={2018},  month={Nov},  pages={1214–1236} }