@article{louredo_vargas_araújo_2026,  title={Innovation in university hospital services: The potential of telehealth for co-creation of value},  volume={27},  ISSN={1678-6971},  url={https://doi.org/10.1590/1678-6971/eRAMR260093},  DOI={10.1590/1678-6971/eRAMR260093},  number={1},  journal={RAM. Revista de Administração Mackenzie},  publisher={Editora Mackenzie; Universidade Presbiteriana Mackenzie},  author={Louredo, Fernanda de Sousa Gusmão and Vargas, Eduardo Raupp de and Araújo, Cláudia Affonso Silva},  year={2026},  pages={eRAMR260093} }