@article{knihs_magalhães_santos_wolter_paim_2019,  title={Organ and tissue donation: use of quality tool for process optimization},  volume={23},  ISSN={1414-8145},  url={https://doi.org/10.1590/2177-9465-EAN-2019-0084},  DOI={10.1590/2177-9465-EAN-2019-0084},  number={4},  journal={Escola Anna Nery},  publisher={Universidade Federal do Rio de Janeiro},  author={Knihs, Neide da Silva and Magalhães, Aline Lima Pestana and Santos, Juliana and Wolter, Isabela dos Santos and Paim, Sibele Maria Schuantes},  year={2019},  pages={e20190084} }